Customers notice technical problems when a store will not open, pages load slowly or the browser displays a warning. Hosting, encrypted connections and monitoring help keep a store available, but each serves a different purpose.
Blog
Practical articles about launching and growing an online store in a managed subscription model. Choose a topic area or go straight to the newest articles.
Launch and service model
How the subscription store works, what is included and what the launch process involves.
Store features
Catalogue, cart, checkout, customer accounts, orders, documents and promotions.
Packages and capabilities
What separates START, GROWTH and PRO, and when a higher package makes sense.
Integrations and automation
Payments, shipping, analytics, exports, API and external systems.
Themes and storefront
Store themes, homepage, marketing content, SEO and storefront customisation.
Operations, security and growth
Hosting, SSL, backups, monitoring, availability, support and daily store operations.